• Hi, I’m Dave.

    During the day I am a systems administrator.
    After hours I provide in-home, remote, and drop-off computer support and repair to “work from home” users and home based business owners in Sussex County.

    Work from home, home office image of laptop on a wooden table

After Hours Computer Support and Repair

Depot Repair

Drop off and pick up repair services available.

Get Technical Support for your Home Office

Email me for Computer repair in Sussex County NJ

1.) It starts with an email

Fill out the form below and I’ll respond ASAP, usually within the hour.

We’ll schedule a call to discuss your computer support or repair issue, or we can do it via email.

2.) We discuss your issue

You describe what’s wrong and I’ll ask questions until I am sure I understand the problem.

I’ll give you an estimate for the service call. You decide to accept or decline the estimate.

Let’s discuss your computer repair and support needs
Schedule a computer support and repair appointment

3.) We schedule an appointment

Once you accept the estimate, we’ll set up a service appointment.

This will be scheduled for the next available evening or weekend that’s convenient for both of us.

4.) I fix the problem

I’ll arrive, on time, at your home office location, prepared to fix your issue.

I’ll fix the issue. You’ll pay me (cash or check) and we’ll both be happy.

In home computer repair and support in Sussex County

My Rates and Services

My Support Rates

  • My fee is $125 per hour billed by the quarter hour
  • On-site service has a 1 hour minimum
  • Remote support is billed by the quarter hour with no minimum
  • Remote support is only available to established customers
  • I only charge for travel time greater than 20 minutes
  • Payment is due at time of service
  • I currently only accept cash or check

Some of the Services I Provide

  • Malware removal
  • Two factor / Multi factor authentication setup
  • New PC setup
  • Software installation, upgrades, and patching
  • Network setup and troubleshooting
  • Wi-Fi setup
  • Security evaluation and recommendations

Get in touch

If you need computer support and repair, you can reach me via this contact form. If you prefer I reply by phone, don’t forget to include your number.

Frequently Asked Questions

These are two groups that seem, to me, to be under served. Most IT support companies are built to support typical 9-5, multiple user businesses. Sussex Tech Support is for the rest.

Two reasons.  First, I have a full-time job. Second, because many home based business owners are out of the office during the day, and many remote workers are busy doing their jobs during the 9-5 hours.  But mostly because of my day job.

In such a case, I will make my best effort to accommodate you. Please note that emergency service rates are higher. On-site support is billed at $175 per hour and remote support is billed at $150 per hour.

Due to the nature of the work that I perform, there is no warranty on hourly work. Each hour (or partial hour) that I work is billable regardless of the outcome.

While I will give you an estimate of how long a service call will take, it is up to you to let me know if there is a cap on the time spent on the call.

I take such requests on a case by case basis. It can’t hurt to ask.

Sorry, no. My experience with Macs is limited and I’d rather not charge you for something I am not proficient in.

It depends. Problems with phones often require support from your wireless carrier, but I can help with other things. Most of the calls I get about phones are related to connecting to Wi-Fi, or setting up 2FA / MFA, email, and the like, which I can certainly help with. We’ll discuss your phone issue before scheduling an appointment, just to be sure.

Not at this time.

This is my side job and I’m trying to minimize unwanted calls. After you fill out the contact form I will respond and provide you with my number.

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